Beats Replacement Letter
We tested your Beats product, performed extensive troubleshooting, and determined it was necessary to replace the product. The replacement is enclosed.*
Please note that you have a new Beats serial number as a result of this repair.
Your replacement Beats product is covered by a 90-day service warranty or the remainder of your original product’s one-year limited warranty, whichever is longer.
If the cost of this repair was covered by the warranty, there’s no charge. If this repair wasn’t covered by the warranty, you’ve been charged the amount indicated when you requested service. You’ll receive a receipt separately.
*We have replaced your original Beats product with a new product. We kept your original product, as explained in our warranty and Repair Terms and Conditions.