If you have sound, Bluetooth, or charging issues with your earphones, you might want to reset them.

  1.  

    Reset PowerBeats3

    1. Hold down both the power button and volume down button for 10 seconds.
    2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.
  2.  

    Reset PowerBeats2

    1. Connect your Powerbeats2 Wireless to a power source.
    2. Hold down both the power/connect button and the volume down button for 10 seconds, then release.
  3.  

    Reset BeatsX

    1. Hold down both the power button and volume down button for 10 seconds.
    2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.
  4.  

    Other things you can try

    Still having issues with your earphones? Try these things next:

Reset your Beats earphones

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