If your product has a serial number, you’ll need it when you contact support. Here’s how to find the serial number on your product. It may also be printed near the barcode on your Beats packaging. To make the serial number easier to read, you can change the lighting or use a magnifier. Or take a photo of the number with your mobile phone, then zoom in.

  1.  

    Speakers

    Pill+

    Pull back the rubber strip on the back of your speaker and look above the USB port.

  2.  

    Pill XL

    Pull back the rubber flap covering the ports on the back of your speaker. The serial number is printed on the inside of the flap. It begins with RAVE, followed by more letters and numbers.

  3.  

    Pill

    Check the rubber strip on the bottom of your speaker.

  4.  

    Headphones

    Expand your headband and look at the slider above the right earcup.

  5.  

    Earphones

    Check the cable next to your right earbud.

  6.  

    PowerbeatsWireless

    Check the cable between the left and right earbuds.

Find Your Serial Number

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