Reset your Beats on-ear or over-ear headphones

Reset Studio3 Wireless

1. Hold down the power button and volume down button for 10 seconds. 
2. When the fuel gauge flashes, release the buttons.

Your headphones have now been reset and are ready to be set up with your devices again.

Reset Studio or Studio Wireless

1. Press and hold the power button for 10 seconds.
2. Release the power button.
3. All of the fuel gauge LEDs will blink white, then one LED will blink red. This sequence will happen three times. When the lights stop flashing, your headphones will have been reset.

Your Studios will automatically power on after being reset successfully.

Reset Solo3 Wireless

1. Hold down the volume down button and the power button for 10 seconds.
2. When the fuel gauge flashes, release the buttons. 

Your headphones have now been reset and are ready to be set up with your devices again.

Reset Solo2 Wireless

1. Make sure that your headphones are not plugged in to your USB charging cable.
2. Press and hold the power button for 10 seconds.
3. Release the power button.
4. All of the fuel gauge LEDs will blink white, then one LED will blink red. This sequence will happen three times. When the lights stop flashing, your headphones will have been reset. 

Reset Solo Wireless

1. Switch off the headset.
2. Hold the multifunction and volume down buttons for eight seconds.
3. The red and blue indicator lights alternate three times.

Other things that you can try

Still having issues with your headphones? Try these things next:

• Try using another power source or a different cable.
• Learn about sound troubleshooting for headphones or Bluetooth troubleshooting.
• Use the Beats Updater to get the latest firmware. If you have Solo³ headphones that you set up with an iPhone using iOS 10, you automatically receive the latest firmware.