Reset your Beats on-ear or over-ear headphones
If you're having sound, Bluetooth or charging issues with your headphones, try resetting them.
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Reset Solo Pro
- Hold down the mode button and volume down button for 10 seconds.
- When the LED flashes red, release the buttons.
Your headphones have now been reset and are ready to be set up with your devices again.
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Reset Studio or Studio Wireless
- Press and hold the power button for 10 seconds.
- Release the power button.
- All of the fuel gauge LEDs will blink white, then one LED will blink red. This sequence will happen three times. When the lights stop flashing, your headphones will have been reset.
Your Studios will automatically power on after being reset successfully.
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Reset Solo2 Wireless
- Make sure that your headphones are not plugged in to your USB charging cable.
- Press and hold the power button for 10 seconds.
- Release the power button.
- All of the fuel gauge LEDs will blink white, then one LED will blink red. This sequence will happen three times. When the lights stop flashing, your headphones will have been reset.
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Other things that you can try
Still having issues with your headphones? Try these things next:
- Try using another power source or a different cable.
- Learn about sound troubleshooting for headphones or Bluetooth troubleshooting.
- Use the Beats Updater to get the latest firmware. If you have Solo3 headphones that you set up with an iPhone using iOS 10, you automatically receive the latest firmware.