Bluetooth Troubleshooting

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Bluetooth works through a short-distance radio transmission, so it’s not uncommon for audio to get a little fuzzy at times. Here’s how to fix it:

To Test or Improve Sound

  • Place both devices within 30 feet, or closer
  • Move both devices away from other Bluetooth devices, microwaves, wireless routers and other electronics
  • Ensure your Beats and Bluetooth device are charged and turned on
  • Increase the volume on your Beats and the paired Bluetooth device
  • Go to sound settings on your device and select your Beats as the input/output device (Mac) or as the playback/recording device (PC)

You can also try pairing your Beats with your Bluetooth device again:

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